Frequently Asked Questions
Have questions about our services? We've got answers! Use the search bar below or select a category to find the information you need. If you don't see your question here, feel free to contact us.
What areas do you service?
We proudly serve Falmouth and surrounding areas. If you're unsure whether we cover your location, feel free to contact us.
Do I need to be home during the service?
Not at all! As long as we have access to your property, we can complete the service without you needing to be present.
Are you fully insured?
Yes, we are fully insured for all the services we provide. You can have peace of mind knowing your property is in safe hands.
Do you bring your own equipment?
Yes, we bring all the necessary tools and equipment to complete the job professionally and efficiently.
Can I book services online?
Absolutely! You can request a quote or book a service through our website. It’s quick, easy, and available 24/7.
Do you offer one-time lawn mowing services?
Yes, we do! Whether you need a one-time mow or regular maintenance, we can tailor our services to meet your needs.
Can you help with overgrown lawns?
Of course! We specialize in taming overgrown lawns and restoring them to a healthy, well-maintained state.
Do you provide end-of-lease garden cleanups?
Yes, we offer thorough garden and yard cleanups perfect for end-of-lease or pre-sale requirements.
Can you install or refresh garden beds?
Absolutely. We offer garden bed installation, mulching, border edging, and seasonal refreshes to keep your space looking great.
Do you offer hedge trimming or pruning?
Yes, we provide precise hedge trimming, shrub pruning, and small tree care to keep your garden tidy and healthy.
What happens if it rains on my scheduled service day?
If the weather prevents us from working, we’ll reschedule your service for the next available day and keep you informed every step of the way.
How often should I mow my lawn?
It depends on the season and grass type, but generally, mowing once a week during the growing season is ideal. In cooler months, you may only need to mow every two weeks.
Can I set up recurring maintenance?
Yes! We offer customizable weekly, fortnightly, or monthly maintenance plans to keep your lawn and garden looking its best all year.
How far in advance should I book?
We recommend booking at least a few days in advance, especially during peak seasons. But we’ll always do our best to fit you in.
Can I change or cancel a booking?
Yes, just give us at least 24 hours' notice for any changes or cancellations. We're flexible and happy to work with your schedule.
Do you offer free quotes?
Yes, we provide free, no-obligation quotes for all our services. Contact us today to get started!
How is pricing determined?
Pricing depends on the size of your property, the services required, and how regularly you’d like them. We’ll always be transparent and fair.
Are there any hidden fees?
No hidden fees—ever. We provide clear quotes up front so you know exactly what to expect.
Do you offer package deals?
Yes, we offer discounted pricing for bundled services or regular maintenance plans. Just ask during your quote!
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and some mobile payment options. Payment is due upon completion unless otherwise agreed.
Are your services environmentally friendly?
Absolutely! We use electric and battery-powered tools wherever possible, compost green waste, and avoid harsh chemicals to protect the environment.
Do you use chemical pesticides or herbicides?
We avoid harsh chemicals and prefer natural or organic alternatives whenever possible. When we must use treatments, we do so carefully and sparingly.
What do you do with green waste?
All clippings, branches, and garden debris are either composted or disposed of in an eco-friendly way through local green waste services.
Do you use electric tools?
Yes, we use battery-powered tools for mowing, trimming, and blowing. They’re quieter, cleaner, and better for the planet.
Can I request sustainable landscaping options?
Definitely. We can recommend low-water-use plants, mulch types, and eco-conscious design choices to make your garden more sustainable.